As a taxpayer, your responsibility is to keep adequate books and records to determine your tax obligations and entitlements. Having done that, YOUR RIGHTS are:
- Fair treatment
- Courtesy and consideration
- Privacy and confidentiality
- Bilingual service
- Complete, accurate and clear information
- Every benefit allowed under the law
- Special programs
- Formal review and appeals
Note: If, even after you have fulfilled your obligations and responsibilities, you feel that you are not being treated fairly, ask the tax agent for the name of his/her "team leader" and discuss your concerns with them. The CRA also offers a Problem Resolution Program (1-800-563-7712)
Helpful Hint: A TaxTimer is a wonderful gift for those who just have everything!!
Be sure to order your 2010 TaxTimer! |
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